Terms and conditions
Abex Car Rental General Terms and Conditions
Abex Car Rental – the company that provides the Lessee with a booking service.
Lessee – the client that makes a car hire booking through Abex Car Rental’s online booking system abexcarrental.com.
Supplier – the car rental company that locally supplies the Lessee with a vehicle upon arrival at the designated car pick-up location.
Abex Car Rental assumes that the General Terms and Conditions and local Supplier Terms and Conditions will be followed and the rental agreement will be fulfilled by the Lessee in accordance with the principles of good faith.
The booking is deemed confirmed as soon as the Lessee receives a car hire voucher by e-mail from Abex Car Rental. The Lessee is obliged to present a printed voucher upon rental agreement signing and vehicle pick-up. Without presenting a printed voucher, the Supplier has the right to refuse to fulfil the booking. Abex Car Rental reserves the right not to confirm the booking in the event of a deficit in available vehicles. In order to ensure booking confirmation, Abex Car Rental kindly asks clients to complete their bookings in the online booking system in a timely matter, preferably not later than 1 (one) working day prior to the beginning of the rental period.
2. Rental Conditions:
In order to book a car, the Lessee has to agree to the General Terms and Conditions as well as the local Supplier Terms and Conditions. The Supplier Terms and Conditions are displayed in the online booking system upon entering as well as before submitting the booking. In the event of a conflict between the General Terms and Conditions and the Supplier Terms and Conditions, the latter shall apply. When agreeing to both terms and conditions, the Lessee confirms to have read and understood the content. If the Lessee does not agree to a given section of the terms and conditions, the booking process has to be cancelled. Abex Car Rental reserves the right to change and update the rental and sales conditions, as well as the prices. A booking retains the conditions that were in force at the time of entering the booking.
Rental prices are based on 24-hour rental periods. If the vehicle is booked for less than 24 hours, a payment of one-day (24-hour) rate is considered payable.
When hiring a car, the Lessee is required to submit the documents noted in the Supplier Terms and Conditions.
5. Age Limit and Experience:
The required age limit and driving experience for hiring a car are noted in the Supplier Terms and Conditions.
The total amount of the rental payment will be credited from the Lessee’s credit card. In addition to the rental sum, the Supplier may book an excess sum on the Lessee’s credit card as security against possible damages, extra equipment, fuel payment, etc. The excess sum remains booked on the Lessee’s credit card until the rental car has been returned with all additional equipment, both in the original condition. If the rental sum has already been deducted from the Lessee’s credit card before the beginning of the rental period, and the Supplier is not able to fulfil the booking due to reasons beyond his control (Force Majeure), the credited sum will be immediately returned and the booking will be considered cancelled.
7. Withdrawal of a booking:
a. If the Lessee notifies Abex Car Rental about cancelling the booking at least 1 (one) working day before the beginning of the rental period, the sum booked on or credited from the Lessee’s credit card will be returned in full
b. If the Lessee notifies Abex Car Rental about cancelling the booking less than 1 (one) working day before the beginning of the rental or fails to notify of the cancellation, Abex Car Rental reserves the right not to return the booked or credited sum. If foreseen in the Supplier Terms and Conditions, an additional fine or no show fee may be credited.
8. Methods of Payment:
Abex Car Rental accepts VISA and MasterCard. The Supplier may accept additional method of payment, and these are noted in the Supplier Terms and Conditions.
The rental price includes a standard insurance package with conditions noted in the Supplier Terms and Conditions.
10. Area of Use:
The standard rental car area of use is its registration region (country or state). Any restrictions related to the area of use, extra charges, and acceptable countries where it is permitted to use the rental car are listed in the Supplier Terms and Conditions.
The rental conditions and rental agreement are subject to the legislation of the European Union. If a dispute arising from this contract cannot be resolved independently between the Lessee and Abex Car Rental, the dispute will be resolved in Abex Car Rental’s domicile court.